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Privacy Policy

© 2026 IMTSA (Pty) Ltd | International Medical Traders Last updated: 2026

IMTSA (Pty) Ltd | International Medical Traders ("IMTSA", "we", "us", "our") is committed to protecting your personal information in accordance with the Protection of Personal Information Act 4 of 2013 ("POPIA") and all applicable South African privacy legislation.
This Privacy Policy explains what information we collect, how we use it, and your rights as a data subject.

1. Information Officer

In terms of POPIA, IMTSA has designated an Information Officer responsible for ensuring compliance with this policy and applicable data protection obligations. To contact our Information Officer, please use the details provided at the end of this policy.

2. What Information We Collect

We may collect the following categories of personal information:
 

  • Contact and business details submitted via enquiry or partnership forms — including name, job title, company name, email address, and phone number

  • Usage data collected automatically when you visit the site — including IP address, browser type, pages viewed, and time spent on site

  • Communications you send us, including emails or messages via the site


We do not collect special personal information (as defined under POPIA, including health, financial, or biometric data) through this website.

3. How We Use Your Information

We use the personal information we collect to:
 

  • Respond to enquiries and facilitate partnership discussions

  • Improve the functionality and content of our website

  • Send relevant business communications where you have provided consent

  • Comply with our legal and regulatory obligations under South African law
     

We do not sell, rent, or trade your personal information to third parties.

4. Legal Basis for Processing

In accordance with POPIA, we process personal information on the following grounds:
 

  • Consent — where you have provided explicit consent to the processing

  • Contractual necessity — where processing is required to enter into or perform an agreement with you

  • Legitimate interests — where processing serves our legitimate business interests and does not override your rights

  • Legal obligation — where we are required to process information to comply with applicable South African law

5. Sharing of Information

We may share your personal information with:
 

  • Service providers who assist in operating our website and business (e.g. web hosting, analytics), under appropriate operator agreements as required by POPIA

  • Professional advisors, including legal and financial advisors, where necessary

  • Regulatory authorities or law enforcement where required or permitted by South African law
     

Any third parties we engage are required to handle personal information securely and in compliance with POPIA.

6. Transborder Flows of Information

Where personal information is transferred outside the Republic of South Africa, we will ensure that such transfers comply with section 72 of POPIA and that the recipient country or organisation affords an adequate level of protection equivalent to POPIA.

7. Cookies and Tracking Technologies

This website may use cookies and similar tracking technologies to improve user experience and gather aggregate usage analytics. You can manage your cookie preferences through your browser settings at any time.

By continuing to use this site without adjusting your settings, you consent to our use of cookies as described above.

8. Data Retention

We retain personal information only for as long as is necessary for the purpose for which it was collected, or as required by applicable South African law. Once information is no longer needed, it will be securely deleted or de-identified.

9. Your Rights as a Data Subject

Under POPIA, you have the right to:
 

  • Access the personal information we hold about you

  • Correct or update inaccurate or incomplete information

  • Request deletion of your personal information, subject to lawful grounds for retention

  • Object to processing of your personal information

  • Withdraw consent at any time where processing is based on consent

  • Lodge a complaint with the Information Regulator of South Africa if you believe your rights have been violated
     

Information Regulator contact details:
Website: www.inforegulator.org.za
Email: inforeg@justice.gov.za

10. Security

We implement appropriate technical and organisational measures to protect personal information against unauthorised access, loss, destruction, or misuse. While we take reasonable precautions, no transmission over the internet can be guaranteed as entirely secure.

11. Third-Party Websites

Our website may contain links to third-party sites. This Privacy Policy applies solely to IMTSA's website. We are not responsible for the privacy practices of other sites and encourage you to review their policies before submitting any personal information.

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. The updated policy will be posted on this page with a revised effective date.

13. Contact and Complaints

For any questions, requests, or complaints relating to this Privacy Policy, or to exercise your rights under POPIA, please contact our Information Officer:

IMTSA (Pty) Ltd | International Medical Traders
Email: [insert email]
Website: [insert website URL]

If you are not satisfied with our response, you have the right to lodge a complaint with the Information Regulator of South Africa.

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